project management

Project Updates and Status Reports

The Report No matter what size or type of project you are involved in in or managing, there is inevitably a status report required and update or steering meeting planned regularly. There are numerous sources and recommendations of format, content and process of project status reports but these. All organizations have their own preferences when […]


The Impact of Pharmaceutical Serialization in Your Organization

Pharmaceutical Serialization Serialization in the pharmaceutical industry requires the individual identification of each individual saleable unit. i.e. each vial or syringe or pack of tablets must have an individual serial number identifying the pack back to source, date and time of manufacture providing full traceability. Previously legislation only required products to be identifiable to a […]

project management

The Challenging Ones and How to Manage Them

Trying Times with Difficult People At some stage in your working life you are bound to come across the challenging people, the ones that are not cooperative and are sometimes downright difficult. This perspective of someone is generally defined by their behaviour. This can include but is not limited to: Disrupting Meetings Taking Everything Personally […]


The Difficult Conversation…….That Could Save Your Business

The Scenario – Non Performing Team Member There appears to be an increasing reluctance for management to engage in the difficult or challenging conversations. Recently a client of mine called me looking for support in managing a difficult employee. The difficult employee happened to be an Operations Manager with a responsibility for running a department […]


CAPA Management – Part 2

CAPA Management Part 2 – Continued from CAPA Management Part 1 Corrective Action Objective To generate a plan of action that will that will eliminate or reduce the incidence of the root cause of the deviation, failure, or breakdown. Developing the Corrective Action Consider the following elements when preparing and documenting the corrective action plan […]